Delivery charges are calculated at a flat rate of £15.00 for fresh meat. We use a next working day delivery service, along with insulated packaging and ice packs. Dried good cost £10 per delivery. We also offer free delivery on orders over £75. Orders placed after 12pm on Thursdays will not be sent until the following Tuesday for delivery Wednesday.
All local Deliveries are delivered on Thursdays/Saturdays dependant on area & availability. We offer free local shipping over £20 within a 2.5 Mile radius of DA1 4HG. For Thursday Deliveries our cut off is 12pm Wednesday and for Saturday deliveries our cut off is 5pm Friday.
For delivery to the Scottish Highlands and UK Offshore Islands, please contact [email protected] for prices.
Delivery date and time are given in good faith by Uncle Beef Ltd when arranged with the courier service. Uncle Beef Ltd accept no liability for direct or consequential loss or damage arising from delay in delivery if the customer is not in to sign for the delivery.
Due to the perishable nature of some of our meat products, we dispatch meat items fresh when in stock packed with ice packs in a special insulated container so the product will reach you in the best possible condition. Certain items will be sent frozen depending on our fresh stock levels and we will inform you accordingly.
Please note: Uncle Beef Ltd cannot be held responsible for defrosted meat products. Due to the weather conditions or a delayed courier service, it’s possible for it to thaw, so please keep that in mind when ordering large quantities.
All product weights for delivery are calculated including any product packaging e.g. 500g of Boerewors’ + icepack + packaging = delivery charge.
If you are not able to accept your delivery on the day that we inform you it will arrive, you can arrange for the following but only before your goods are dispatched:
- Arrange for a different delivery day
- Ask for parcel to be left safe on your premises, at your risk (Maybe leave a cooler box out)
- Ask for your parcel to be left with a neighbour at your risk
- Contact the courier company to re- arrange for the delivery (additional charges may apply) to be made to you or collection from the depot.
You must notify us within 36 hours of dispatch notification if you have not received your goods.